Frequently Asked Questions
Everything you need to know about shopping with Desimovies Home Decor.
What is the average shipping time for home decor items?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days for delivery.
How do I care for my handcrafted home products?
Each item comes with a specific care label. Generally, we recommend dusting with a soft, dry cloth and avoiding direct sunlight to preserve colors and material integrity.
What is your return policy for fragile items?
We offer a 30-day return policy. If your item arrives damaged, please take a photo and contact our support team within 48 hours of delivery for a full replacement or refund.
Do you offer international shipping?
Yes, Desimovies ships to over 50 countries. International shipping rates and delivery times vary by destination and are calculated at checkout.
Are the products shown on the website exactly what I will receive?
While we strive for accuracy, many of our pieces are handcrafted using natural materials. Slight variations in wood grain, color, and texture are unique characteristics of artisanal products.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.