Returns & Exchanges

At Desimovies, we want you to be completely satisfied with your home cinema and decor purchases. If your item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.